Fitzpatrick Referrals is looking for a new receptionist to join our well-established team and provide the personal touch and high standards of care to our clients, their families, vets and colleagues at our busy, specialist veterinary orthopaedics and neurology hospital near Godalming in Surrey.
The right candidate will be an excellent communicator, proactive and resourceful with the ability to deal with a busy and demanding reception desk. We are looking for someone who is efficient, confident and empathetic.
The role includes but is not limited to, meeting and greeting patients and their families, answering a high volume of telephone calls, managing busy appointment diaries, booking appointments, liaising with referring vets and other referral centres, dealing with email enquiries, cash handling, and updating and maintaining client records.
This role is available on two different fixed shift patterns:
Option 1 (an average of 21.625 hours per week)
- Monday, Wednesday and Friday 8am – 2pm, plus 1 in 4 weekends Saturday 8.30am – 4.30pm, Sunday 10am – 4.30pm.
Option 2 (an average of 20.625 hours per week)
- Monday, Wednesday (alternate Wednesdays) and Friday 8am – 2pm, Saturday (every other Saturday) 8.30am – 4.30pm, Sunday (1 in 4 Sundays) 10am – 4.30pm.
Applicants must be able to work all of these shift times.
Read the full job description.
Fitzpatrick Referrals provides a competitive salary, company pension scheme, life assurance and an award-winning employee assistance programme.
Early applications are encouraged and we reserve the right to close for applications before the closing date.
Date posted: 6 January 2025
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